Our team gets started as soon as an order is placed. Before placing your order, please carefully consider all the details at checkout.
- Order is under processing.
If you realize you meant to get a different set or you don't need the product at this moment, please contact our customer service within 24 hours after your place your order, or we will be unable to accomodate to any change or cancellation.
- Order has been shipped.
If your order has been shipped out when you want to make any changes or require a cancellation, here are some possible next steps for you to take.
- Order Change
- You are able to reorder the set you wanted to buy. Once your receive the original order you can contact us for the return and we will issue your full refund after we get the returned parcel. It is pretty quick and simple. Please do not reject the package directly, or it will generate shipping fee and taxes. Contact us for our warehouse address for the return.
- Order Cancellation
- If you decided you no longer want the order after it's been shipped out. You can hold up for the order to arrive, then email us and let us know that you would like the warehouse address for the return. Once we receive the order, your full refund will processed back to your original payment method within 1-2 business days.