We want you to feel confident and satisfied with your HD Clip-Ins.

Eligible items may be returned within 7 days of delivery as long as they are unused, uninstalled, and in their original condition.

Customers in the United States, Canada, and Europe are eligible for one complimentary exchange per order. Please note that single-piece items, mini sets, accessories, and tools are not eligible for complimentary exchanges.

Yes. HD Clip-Ins can be worn daily for adding length, volume, or creating different hairstyles.

For the best experience, we recommend removing your clip-ins before sleeping, showering, swimming, or exercising. This helps protect your natural hair and keeps your extensions smooth, soft, and long-lasting.

We do not recommend sleeping with HD Clip-Ins installed. Although clip-ins are designed for comfortable wear, removing them before bedtime will provide a more comfortable sleeping experience and help protect both your natural hair and the extensions.

Sleeping with clip-in extensions may create friction, which can lead to tangling and unnecessary stress on your natural hair and the clips. For the best results, gently remove your extensions before sleeping and store them properly to maintain their softness and quality.

No. We recommend removing HD Clip-In Hair Extensions before swimming.

Chlorine, salt water, and other chemicals can affect the color, softness, and lifespan of human hair extensions. To keep your invisible hair extensions looking silky and natural, avoid exposing them to pools, seawater, and harsh chemicals.

HD Clip-In Hair Extensions do not need frequent washing. Clean them only when necessary to maintain their softness, shine, and lifespan.

For proper care:

Gently brush the extensions from the ends upward before washing

Use lukewarm water (around body temperature or slightly cooler) and a gentle sulfate-free shampoo

Wash the hair quickly under running water and avoid soaking the clips. Prolonged soaking may damage the protective coating on the clips and shorten their lifespan

Avoid rubbing, twisting, or pulling the hair

Apply conditioner or nourishing treatments only from mid-lengths to ends

Allow the extensions to air dry naturally in a well-ventilated area

Make sure the extensions are completely dry before storage

When storing your HD Clip-In Hair Extensions, place them in a soft, loose, breathable storage bag. Avoid folding, stacking, or placing heavy objects on top of the extensions, as this may deform the clips and damage the hair.

Proper care helps extend the lifespan of your human hair extensions while keeping them smooth, soft, and natural-looking.

Yes. HD Clip-In Hair Extensions are made from high-quality human hair and can be styled with heat tools just like your own hair.

For long-lasting softness and shine:

Apply heat protectant before styling

Keep the temperature below 150–160°C (300–320°F)

Avoid excessive heat exposure

When using heat tools, always hold or gently pinch the root area of the extensions (where the hair knots are attached) to prevent pulling on the knots and damaging the lace base

Proper styling techniques help protect the attachment area and extend the lifespan of your HD Clip-In Hair Extensions.

With proper care, HD Clip-Ins can last approximately 6–12 months or longer.

The lifespan depends on:

How frequently they are worn

Heat styling habits

Washing routine

Storage and maintenance